Cancellation And Refund

At MrEscape, we strive to provide exceptional service to all our customers. If, however, you find the need to cancel your purchase or request a refund, please review the following policies: Cancellation Policy: Cancellations Before Service Commencement: If you wish to cancel your booking before the service commencement date, please notify us at least 48 hours in advance. Cancellations made within this timeframe will be eligible for a full refund. Cancellations After Service Commencement: Unfortunately, we are unable to offer refunds for cancellations made after the service has commenced. Refund Policy: Refunds for Unused Services: If you have canceled your booking in accordance with our cancellation policy and are eligible for a refund, we will process the refund within 7-10 business days from the date of cancellation. Please note that refunds will be issued using the same payment method used for the original purchase. Refunds for Unsatisfactory Service: In the rare event that you are dissatisfied with our service, please contact us immediately at [pgescapegames@gmail.com] to discuss your concerns. We are committed to resolving any issues to your satisfaction. If a refund is deemed appropriate, it will be processed as per our cancellation policy. Contact Us: If you have any questions about our cancellation and refund policy, please don't hesitate to contact us at [pgescapegames@gmail.com]. Our customer support team is available to assist you and address any concerns you may have. Note: MrEscape reserves the right to amend or update this cancellation and refund policy at any time without prior notice. Please review this policy periodically for any changes. Thank you for choosing MrEscape. We appreciate your trust and support.

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