Payment Privacy Policy

MrEscape Privacy Policy Introduction MrEscape (“We”, “Us”, “Our”) operates the Game platform (“Platform”). This policy (“Privacy Policy”) is an integral aspect of the Terms of Service between MrEscape and Users and governs how we collect, use, share, and safeguard the information disclosed by users. 1. Types of Information Collected 1.1 Personal Information: During registration, users are required to provide name, mobile number, display picture, and other relevant details. 1.2 Financial Information: UPI account details for tournament prize disbursement. 1.3 Interaction Information: Telephonic interactions with MrEscape customer support may be recorded and stored. 1.4 Technical Information: Automatically collected data includes IP address, unique device identifiers, mobile time, and cookies. 1.5 Usage Information: We gather details about your usage, such as games you play and interactions within our Game. 1.6 Messages: Messages exchanged within our Platform. 1.7 Cookies: We use cookies to recognize user-consented information. Disabling cookies may affect the Platform experience. 2. How We Use Your Information 2.1 General Uses: This includes enabling platform access, processing transactions, facilitating game participation, sending platform-related communications, marketing our services, handling support requests, conducting internal operations for improvement, user verification, measuring promotion effectiveness, personalizing user experience, and enforcing our policies. 2.2 Referral Program: If you use our referral program, we will use your name and the referred individual's contact details. 2.3 Testimonials: We may use your information for testimonials and promotions. 3. How We Store Your Information 3.1 Information is stored securely on servers located in India. 3.2 Some of our affiliates/service providers may store or process data outside India. 4. How We Share Your Information 4.1 Information might be shared with third parties essential for our operations, such as payment service providers, advertisers, and cloud storage providers. 4.2 We may share your data with our affiliates or group companies for business purposes. 4.3 Disclosure to law enforcement or other entities might be done if legally mandated or required to protect our rights. 4.4 Our third-party service providers are bound by data protection agreements. 4.5 In case of a business transfer or sale, user data may be among the transferred assets. 5. Data Retention Your data is retained as long as required to provide our services and for additional periods to meet legal obligations or to resolve disputes. 6. Your Rights and Preferences 6.1 Users can access and update their information through their MrEscape Account. 6.2 Consent withdrawal for data collection can be done by contacting us. 6.3 Users can request data deletion by contacting us. 6.4 Opt-out from marketing communications is available. 7. Security and Protection 7.1 We employ industry-standard security measures to safeguard user information. 7.2 Users are responsible for maintaining the confidentiality of their account details. 8. Children’s Information The platform isn't designed for users under 18. We promptly delete information if identified from a user under this age. 9. Third-Party Platforms We aren’t responsible for data practices of third-party platforms linked from our Platform. 10. Contact For concerns, contact our Grievance Officer, Palani, at pgescapegames@gmail.com. 11. Privacy Policy Changes Updates to this policy will be communicated via email or in-Game notifications. Regular review is advised. 12. Payment Processing 12.1. MrEscape facilitates payment processing to enable transactions on the Platform. 12.2. When making payments on the Platform, users may be required to provide personal and financial information, such as credit/debit card details or bank account information. This information is collected and processed securely to complete the transaction. 12.3. MrEscape does not store or have access to users' payment information, including credit/debit card details or bank account information. All payment transactions are processed securely through a third-party payment gateway. 12.4. Users are encouraged to review the terms and privacy practices of the third-party payment gateway to understand how their personal and financial information is handled. 12.5. MrEscape is not responsible for any issues or disputes arising from the use of the payment processing service. Any concerns or inquiries regarding payments should be directed to the respective payment gateway's customer support.

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Your data protection rights   You are at any time entitled to be informed and/or access the personal information about you that we process, but with certain legislative exceptions. You have the right to: i) object to the collection and further processing of your personal information; ii) have your personal data updated, rectified, erased or blocked; iii) receive information about you that you have provided to us; iv) opt out of certain uses and disclosures of your personal information; and v) have your personal information transmitted to another data controller (data portability). In order for you to exercise your data protection rights we are obliged to verify your identity. We can only verify your identity if you are logged in on one of our Services. You will therefore only be able to exercise your rights if you log in and follow the steps as explained. If you want us to update, amend or delete the personal information that we have collected about you, wish to get access to the data
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